What Product Warranty Does Greaidea Offer?
Clear, Product-Specific Warranty Policy
Greaidea provides a transparent and product-based warranty structure, designed for brand owners, distributors, and OEM &ODM buyers who need predictable after-sales performance.
Tankless Gas Water Heaters: up to 5-year warranty
Gas Hobs & Range Hoods: 2-year warranty, depending on configuration and market
Video Diagnosis: If a complex quality issue arises, our engineers provide video diagnosis.
During the warranty period, any defect caused by materials or manufacturing workmanship will be supported with repair solutions, replacement parts, or product replacement based on the issue evaluation.
Warranty Built on Manufacturing Control
Our warranty commitment is backed by 25 years of OEM & ODM manufacturing experience, strict quality control, and full-process testing before shipment. Each piece of equipment undergoes testing and inspection to reduce the on-site failure rate from the source.
This approach helps our partners lower after-sales costs, protect brand reputation, and scale confidently in their local markets.
Long-Term After-Sales Support Beyond Warranty
Warranty is not the end of our responsibility. Greaidea maintains a problem-solving mindset for all customers, regardless of warranty status. Our technical team supports fault analysis, spare parts supply, and remote guidance to help partners resolve issues efficiently and keep end users satisfied.
This is why many of our clients continue to expand cooperation across multiple product lines and markets.
If you are looking for a reliable gas appliance supplier, Greaidea, with 25 years of OEM & ODM manufacturing experience, hopes to be your first choice. You can contact us to discuss projects.